Are your customers reacting unusually to sales calls?

Do you have trouble talking to certain team members?

Are you uneasy with your new neighbors?

Do global business ventures make you uncomfortable?

The answers to these increasingly common concerns often lie in understanding different cultures. With populations in the U.S. and elsewhere become more diverse, the need to express ideas effectively across cultures is now critical. This book is designed to give you a practical model for communicating with all people, at home and abroad. Through examining how cultural values are formed, as well as core philosophies among different groups, strategies emerge to be more successful with customers, at work and in our communities. Become more successful in today's multicultural society!

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See what others say about Multicultural Communication Strategies:

The "highly instructional book, Multicultural Communication Strategies, is welcome fruit from the well-spring of her study and experience."
Roger K. Scholes, Manager, Human Resources, Amerail

"As a former international flight attendant of 30+ years, I found your book to be the best guideline to customs & understanding other cultures I've ever encountered. I wish I'd had access to this insight long ago." Beverly Bock, Surgical Coordinator, Affiliated Urologists

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The author has reportedly worked with thousands of people to help them become more effective in a multicultural environment. From interpersonal communication to international business relations, her programs provide strategies for successful results. As illustrated in her book, Multicultural communication Strategies, she provides actions to meet the challenges of today's fast-changing world in the USA and abroad.

Combining leading edge data with actual case studies, she makes concepts relevant to her audiences. Through visuals, sound and stories told in practical, human and sometimes humorous term people find applications for their own lives.

She brings over 25 years of experience in communication, from network broadcasting (CBS News in New York and Radio Free Europe in Germany), to human resource management (Chemetron, a multinational industrial manufacturing company, and Amoco International). Since 1987 the author has addressed corporations, associations, universities and governmental agencies. Her keynotes, training programs and consulting have earned her praise from clients and participants alike. As one repeat meeting planner said, "always a fine speaker and her talk generated great questions and interaction."

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